Mastering the ability to coach is an essential skill for today’s leaders. Coaching goes beyond planned interventions and becomes part of everyday leadership behavior. Many progressive organizations adopt a “leader as a coach” management style, which helps leaders:

• Enable staff to perform independently.
• Encourage employees to take responsibility for their success.
• Improve productivity, performance, morale, confidence, and job satisfaction.
• Reduce pressure on themselves and free up time for other priorities.

This 2-day workshop will equip participants with the essential skills to be an effective coach.

2 Days

R5000 per delegate (VAT inclusive)

• Onsite: Instructor-led training 
• Online: Live virtual sessions

This workshop is ideal for:

• Managers, supervisors, and team leaders
• HR professionals and mentors
• Individuals in leadership positions looking to improve coaching skills
• Anyone who wants to develop coaching as a tool to enhance employee accountability and decision-making

Course Content

Workshop Activities

The workshop is highly interactive and includes:

• Instructor-led discussions (“talk and chalk” teaching)

• Large group dialogues

• Small group breakaway sessions

• Skills practice sessions

Participants will start the day by identifying their personal learning objectives.

1. Defining Coaching

• Understanding the meaning of coaching

• Reviewing essential coaching skills

• Exploring benefits for employees, leaders, and organizations

2. Situational Dependencies

• Differences between coaching and mentoring

• Relationship between leadership, management, and coaching

• Adapting coaching approaches based on staff competence and experience

3. Coaching and Performance Management

• Role of coaching conversations in performance management

4. A Coaching Style of Leadership

• Introduction to a modern leadership model that integrates coaching and nurturing employees

5. Elements of an Effective Coaching Conversation

• Mastering the three pillars of coaching conversations:

  • Building Trust

  • Active Listening

  • Incisive Questioning

6. Coaching Opportunities

• Identifying formal and informal coaching opportunities in everyday leadership

7. The Coaching Process

• Introduction to the GROW Coaching Model (Goal, Reality, Options, Will)

• Practical application through triad exercises (Coach, Coachee, Observer)

8. Leadership Survey & Action Planning

• Leadership Survey: Participants receive feedback on their coaching and leadership skills

• Action Planning: Setting personalized development goals