Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop, participants will understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

This workshop will help participants develop confidence in negotiation situations, ensuring they do not settle for less than they deserve. It will also emphasize the importance of maintaining an atmosphere of respect to prevent future conflicts.

1 Day

R2500 per delegate (VAT inclusive)

• Onsite: Instructor-led training in Johannesburg
• Online: Live virtual sessions

• Sales professionals
• Procurement and purchasing managers
• Business owners and entrepreneurs
• Project managers
• Team leaders and department heads
• HR professionals handling salary and contract negotiations
• Anyone involved in deal-making, contracts, or conflict resolution

Session 1: Course

• Understanding Negotiations

  • Basic types of negotiations
  • Phases of negotiations
  • Essential negotiation skills

• Key Negotiation Concepts

  • WATNA (Worst Alternative to a Negotiated Agreement)
  • BATNA (Best Alternative to a Negotiated Agreement)
  • WAP (Walk-Away Point)
  • ZOPA (Zone of Possible Agreement)

• Laying the Groundwork for Negotiation

  • Preparing for negotiations
  • Identifying key information
  • Determining what to share and what to withhold

• Bargaining Techniques

  • Effective bargaining strategies
  • Creating and identifying mutual gain
  • Handling counteroffers

• Reaching Consensus

  • Setting terms of agreement
  • Finalizing negotiations
  • Ensuring fair and balanced outcomes

• Handling Difficult Situations

  • Dealing with personal attacks
  • Managing conflicts
  • Resolving deadlocks

• Negotiating on Behalf of Others

  • Representing someone in negotiations
  • Ensuring alignment with their goals
  • Achieving successful outcomes