In the past few decades, psychologists and business professionals have discovered that successful problem solvers tend to use the same type of process to identify and implement solutions to their problems. This process works for any kind of problem, large or small.

The Creative Problem Solving workshop will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.

1 Day

R2500 per delegate (VAT inclusive)

• Onsite: Instructor-led training in Johannesburg
• Online: Live virtual sessions

• Managers and leaders responsible for innovation
• Entrepreneurs and business owners
• Marketing and product development teams
• Employees seeking to enhance problem-solving abilities
• HR professionals handling organizational challenges

• Understand problems and the creative problem-solving process.
• Identify types of information to gather and key questions to ask in problem-solving.
• Identify the importance of defining a problem correctly.
• Identify and use four different problem definition tools.
• Write concrete problem statements.
• Use basic brainstorming tools to generate ideas for solutions.
• Evaluate potential solutions against criteria, including cost/benefit analysis and group voting.
• Perform a final analysis to select a solution.
• Understand the roles that fact and intuition play in selecting a solution.
• Understand the need to refine the shortlist and redefine it.
• Identify the tasks and resources necessary to implement solutions.
• Evaluate and adapt solutions to reality.