This comprehensive 3-day course offers an overview of human resource management for non-HR managers. It addresses common HR challenges faced by business owners and managers, providing them with the skills and knowledge to make effective and legal employee relationship decisions.

3 Days

R6500 per delegate (VAT inclusive)

• Onsite: Instructor-led training in Johannesburg
• Online: Live virtual sessions

Manager, business owner, or anyone new to HR or in need of a refresher course.

• Introduction and Course Overview
  Meet participants, discuss the course agenda, and define personal learning objectives.

• Defining Human Resources
  Discuss what “human resources” entails, followed by a case study on the challenges HR professionals face.

• Skills Inventory
  Understand the benefits of performing a skills inventory for your organization.

• Forecasting
  Learn the methods of HR forecasting, including indexing and extrapolation.

• Job Analysis
  Explore how job descriptions should align with job responsibilities.

• Job Competencies
  Identify the technical and performance skills required for various roles.

• Position Profiles and Job Descriptions
  Deep dive into the process of crafting job descriptions and position profiles.

• Do You Really Need to Hire?
  Explore alternatives to hiring, including the cost analysis of new hires.

• Finding Candidates
  Discuss eight effective recruitment methods.

• Advertising Guidelines
  Learn how to craft compelling job advertisements.

• Screening Resumes
  Discover tools and techniques for efficiently screening resumes.

• Preparing for the Interview
  Learn how to prepare effectively for an interview through checklists and role-playing.

• Conducting the Interview
  Focus on interview techniques, including behavioral interviewing and critical incidents.

• After the Interview
  Explore post-interview activities, including candidate ratings and decision-making.

• Employee Orientation
  Understand the importance of a solid orientation and how to improve your company’s program.

• Planning Training
  Learn about the training cycle and the pros and cons of internal vs. external training providers.

• Working with External Providers
  Discuss criteria for selecting external service providers.

• Performance Reviews
  Explore best practices for conducting performance reviews to foster employee development.

• Absenteeism
  Examine the causes of absenteeism and strategies for reducing it.

• Diversity
  Discuss common diversity issues and inclusive practices.

• Privacy Issues
  Address the importance of privacy and personal information protection in the digital age.

• Compensation and Benefits
  Learn how compensation and benefits play a role in employee retention.

• Discipline
  Study the four-step disciplinary process for managing employee behavior.

• Termination
  Explore best practices and strategies for handling terminations professionally.

• Exit Interviews
  Learn the importance of exit interviews and review sample types and questions.

• Workshop Wrap-Up
  Conclude with a Q&A session and the creation of individual action plans.